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News
RLI PUP Access Changes
Bulletin – Friday, July 17, 2009
If you haven’t already done so, when you logon to RLI’s website, you are now required to create a new, unique User ID and password. Here are some tips that may help you through the process:
What can you do with RLI's PUP access?
- Passwords are case sensitive, must be at least 7 characters long, and should contain no spaces.
- After a user has gone through the Unique User ID sign up, the user needs to wait for a confirmation email before attempting to go back into the PUP Access system. This email may take 15 minutes or longer to be sent.
- In some cases, the Unique User ID confirmation email is being flagged as “Spam” Check your spam folders if you do not receive your confirmation within an hour.
- If a user does not receive the confirmation email, please contact the Tuscano personal lines team.
- Once the confirmation has been received, users are instructed to click on the link within the email. This link should only be clicked once.
- Remember - shared agency logins are being phased out. Users will need to log into the RLI system with their own unique email address and new password.
What can you do with RLI's PUP access?
- Quote and submit for issuance
- Retrieve copies of the policy
- Check the status of the policy