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Engagement...
Newsletter – Thursday, July 15, 2010
Engagement means different things to different people. If you are Emily Casino, it means you and Andy have made a promise that will result in a wedding next year. If you were Terrelle Pryor back in the spring of 2008, it means you will be going to Ohio State University to play football. And if you are the owner of a Toyota Prius (which Jinny is) you know that engagement happens after you start the car and commit to rolling it out of the parking lot.
When it comes to our work, I believe being engaged has everything to do with our satisfaction quotient. I recently came across an unfortunate statistic which said that only 29% of the workforce is fully engaged in their job. If that’s true, then way too many people are just going through the motions. That is a sad way to live, and I hope that none of you feel that way. But if you wonder sometimes just what are you doing in this business, consider this - there are millions of people who are able to fulfill their dreams and do their life’s work because of the service and products you provide.
All of us are in the business to provide insurance solutions. Some of these solutions seem easy like 1 + 1 = 2. Others are like calculus or advanced trig. That’s why you rely on Tuscano to find the right insurance product and coverage for your client – cause you may not have taken calculus in school, but that don’t mean you is dumb.
One of the reasons the folks here at Tuscano are engaged is because in the process of helping people, we enjoy building relationships. We like knowing that we have gone beyond a simple financial transaction and reached engagement with our customers. I have a sticky note on my computer monitor (and NO it is not my system password) that states “When you need a relationship, it is already too late to build one.” That means every time I pick up the phone, I am committing to the person on the other end of the line that I will have, hold, and play my best game all the way out of the parking lot.
Have you ever wondered how you could write more business? Have you considered looking at professional lines for some real growth opportunities? Obviously we think there is potential and that is why we launched TuscanoPro last spring. With our expertise and markets for professional liability, we can make a difference in your ability to sell A&E, Lawyers, Accountants, Insurance Agents, Technology, and Environmental Consultants E&O. We offer so much more than a typical broker or even other specialty shops: dedicated professional liability brokers, coverage analysis, and sales support, and an ease of doing business that you have come to rely on with Tuscano. We have admitted and standard carriers as well as the non-admitted markets for the tougher classes. Give us a call – we’d love to talk with you about the products and services we can help you with.
Here’s my final tip – Home Healthcare – Tuscano has GREAT markets and very competitive programs.
Have a great day!
