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My sister Jinny ran her first marathon in 2007. What made her want to do such a crazy thing? Well when my wife Teri ran one 2 years prior, she figured “If Teri can finish a marathon then so can I”. You can pretty much sum up Jinny’s approach to life and business with that comment – she sees things that can be done and dares anyone to tell her she can’t.

 

This year, Jinny innocently put some feelers out amongst the Tuscano staff asking if anyone wanted to ‘experience’ a real marathon by being a marathon relay team participant in the 2012 Pittsburgh Marathon. Surprisingly enough, the response was pretty enthusiastic. Tuscano registered three Marathon Relay teams – a total of 15 participants - and I am happy to report that all of our teams met the challenge and had a successful finish and a positive experience. What is even more impressive is that this was the first time most of the team members had ever participated in an event like this. They were all novices but they took the challenge, prepared well, and overcame their fears. Congratulations to the Tuscano Walkers and Runners – you are FIRST in our hearts! You can check out their pictures on our Tuscano Agency Facebook page.

 

I’ll bet no one ever thought to call the E&S Insurance business an endurance event, but I do know there are times when preparation and a tough mental attitude are needed in order to get to the finish line. Not only that, but great teams make great organizations. Tuscano is in it to win it – on and off the race course!

 

Case in point – for the second year in a row, Tuscano was recognized by the AAMGA for excellence in our print promotions and website. What we strive for as an organization is to create tools and services that are relevant to our customers. You must agree because just last month you visited our policy pages over 4500 times for a policy status, policy balance due, or to download policy documents. Over 300 of you came to our site to view and download your monthly statement. Many of you now use our online payment tools to easily make and schedule payments. Nearly 150 of you made changes to your agency and user information. The most overlooked tool on the policy pages is the ability to reproduce ID cards for commercial auto & garage policies. Check it out next time!

 

On the ‘front-end’ of our website you will find that our rating and submission tools are created with you in mind. While we have many tools for getting a quote or sending a submission, writing the business and making it easy to do without cutting corners is our goal. Many of you agree, because we have been seeing a ton of new business lately. Hot products right now are habitational, professional liability, and trucks. Of course we love to write your contractors, manufacturing, and restaurants. Spring is here (and gone?) and the Personal Lines team is revved up for motorcycle season.

 

Give us a call. We love the challenge!